Guarantee & Leather Care

Guarantee

We stand behind the quality of every Hedz piece. All our products are made from premium genuine leather and carefully crafted to meet high standards.

We offer a guarantee against manufacturing defects. If you receive an item with a defect, please contact us within 48 hours of delivery, and we will assist you with an exchange.

This guarantee does not cover normal wear and tear, misuse, or damage caused by improper care.

Leather Care

Each Hedz piece is crafted from premium genuine leather and designed to age beautifully over time. To maintain its quality and elegance, we recommend the following care:

• Avoid prolonged exposure to direct sunlight and moisture
• Keep away from water, perfumes, and harsh chemicals
• Store your bag in a dust bag when not in use
• Clean gently using a soft, dry cloth
• Avoid overfilling to maintain its shape

With proper care, your Hedz bag will develop a unique character and last for years.

Contact Us

Visit us in-store or reach out anytime:

• Mall of Arabia
• Beverly Hills

If you need any further information you can contact us via Instagram, WhatsApp, or admin@hedz.co.

Our team is always ready to assist you with your orders and inquiries.