FAQs

Yes, all Hedz products are made from premium genuine leather.

We create timeless genuine leather bags designed for elegance and everyday use.

Keep it away from water and perfumes, store it in a dust bag, and clean gently with a soft dry cloth.

Send us the item details and your address, and our team will confirm everything with you, If you need any further information you can contact us via Instagram, WhatsApp, or admin@hedz.co.

Yes, cash on delivery is available across Egypt.

Yes, we confirm order details and the shipping cost before completing your order.

Delivery takes 2 to 5 business days across Egypt, Learn more.

Yes, we ship worldwide, and delivery typically takes 7 to 15 business days, Learn more.

It varies by destination and order details, and we confirm the exact cost with you before finalizing, Learn more.

Yes, returns and exchanges are allowed within 3 to 5 days if unused and in original condition, Learn more.

Please inspect your order upon delivery before the courier leaves, Learn more.

Available payment options appear at checkout, if you need help, contact us.

Yes, payments are processed through secure checkout systems, and we do not store your card details.