Caldera Tote

Shipping & Delivery

• Delivery takes 2 to 5 business days.
• Cash on delivery is available.
• We offer international shipping worldwide.
• International shipping fees vary depending on the destination, city, and order details, as each shipment is calculated individually based on courier rates.
• International delivery typically takes 7 to 15 business days, depending on the country and customs procedures.
• Our team will confirm the exact shipping cost with you before completing your order to ensure full transparency and a smooth experience.
  

Shipping, Exchange & Return Policy

At Hedz, we are committed to delivering high-quality genuine leather products and ensuring a smooth shopping experience for our customers.

Exchange Policy

• Returns and exchanges are allowed within 3 to 5 days.
• The product must be unused and in its original condition.
• Each Hedz piece is carefully crafted and cannot be resold once used, so we kindly ask customers to inspect their order upon delivery before the courier leaves.

• We are committed to making sure you are fully satisfied at the time of receiving your order.
  
  If you need any further information you can contact us via Instagram, WhatsApp, or admin@hedz.co.